I have just read your article about Scottish Power and gas boiler insurance. The company similarly told me my leaking boiler was beyond economic repair – a local plumber then restored it to health for just £150.
In February 2017, I noticed a drip from the bottom of the boiler. The first engineer Scottish Power sent fitted a new washer, but the drip recurred. The second said it was leaking from the heat exchanger. He reported this to his office, and I received a call telling me the boiler was “beyond economic repair” as the part, plus fitting, (some £700-£800) was more than the boiler was worth. I got into a fruitless discussion on how they had arrived at this conclusion and was ultimately ignored.
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