I am in dispute with LV= over the renewal of my home insurance which has gone up from of £160 to £231.
When I queried this by phone I was told it was mostly due to a claim I had made a month earlier – the first in five years. That was for a broken spectacles frame with a replacement cost of £123. I only received £73 after the £50 excess was deducted, which is almost the same as the increase in premium.
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