I received two letters on the same day from my car insurer More Than, both bearing the same date of eight days previously. One said my policy was cancelled; the other declared it would automatically renew. Both gave my date of birth as 11 November 2010, indicating that I was just six years old.
Because the £709 premium had been taken from my account two days after the date on the letters, I assumed that the first one cancelling the policy was a formality to let me know that it had been superseded by the new one.
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