Sheila Hastings took out critical illness cover, but faced a fight over her £280,000 claim
When Sheila Hastings* heard just days after her daughter’s wedding that she had an “aggressive” form of kidney cancer and major surgery was inevitable, she was comforted that at least she had a “critical illness” insurance policy taken out with Zurich eight years earlier.
These policies are supposed to pay out a lump sum if you are diagnosed with a life-threatening illness such as cancer or heart disease. Typically, they cost about £100 a month for each £100,000 of cover if taken out by someone in their late 40s or early 50s. In Sheila Hastings’ case, her policy would pay out £279,224 on diagnosis.
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