'I didn't know why I'd been declined, so I asked for my medical notes'

Two people with a mental health history describe difficulties of seeking insurance cover

I experienced mental health problems in 2009, from which I slowly recovered over the course of a few years. I was experiencing severe anxiety and it became unbearable and I struggled to sleep. I ended up in hospital. I was there for a few days and when I was finally seen by the psychiatrist he said I should never have been admitted but instead should have had support from my local GP team.

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'I didn't know why I'd been declined, so I asked for my medical notes'

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'I didn't know why I'd been declined, so I asked for my medical notes'

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