For many years I insured my home and contents with Swinton. I am a professional musician and last year it said it could no longer insure me as I have a small amount of business use in my home. My policy included a violin, viola and two bows. I always checked that they were covered for professional use, and was always assured they were.
However, when I found a new home insurer I was told that I needed specialist insurance for my instruments and that they had not previously been covered for professional use by Swinton. I used Swinton’s online form to complain but heard nothing.
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