Consumer complaints: what you can do to fix the most common ones

From flight delays to mis-sold PPI, it has been a troublesome year. Here’s how to tackle the most frequent problems

This has been a frustrating year for consumers. From trying to claw back money after being stuck in an airport for hours on end while waiting for a flight to take off to navigating the pitfalls of shopping online, the public have had more than a few common gripes over the last 12 months.

Consumer help website Resolver has reported that amongst the many things that have irked people this year have been mis-sold bank accounts, problems with broadband coverage and even getting a Friday night takeaway.

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Consumer complaints: what you can do to fix the most common ones

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