Wheels come off my travel policy as Amex refuses to pay for bicycle damage

‘Comprehensive cover while cycling’ didn’t refer to bikes apparently

I was wondering if you could help me with my American Express/Axa travel insurance policy.

Before going on a recent cycling trip to Spain I took out a policy advertised on the Amex website as “automatically providing comprehensive cover while cycling”. The website could not have been clearer. To cut a long story short, I had a serious accident and my bike was damaged. When I got back to the UK I made a claim for the damage to my bicycle and clothing.

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Posted by Unknown

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