My excess shot up and I’m shocked it can discriminate against divorcees
My RAC car insurance policy, underwritten by Co-op Insurance, was renewed at the beginning of May for £581.88 with a £100 compulsory excess. I reviewed the documents and called the RAC to notify them of a single change: that I was now divorced. However, I was told that my new policy would have to be cancelled and I would have to pay £929.88 with a £200 compulsory excess for an identical policy with another insurer (Aviva) … just because I got divorced. My risks have not changed in any way, so I consider this to be extortion.
I was initially told I had to renew by 10pm or my policy would be cancelled the next day. After several hours on the phone, a manager accepted I had every reason to be upset and that she would escalate the matter.
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