We have had a very difficult time trying to replace our £1,800 Stoves Richmond 1000Ei electric induction range cooker, despite having a warranty with Domestic & General – which has cost us hours in time and phone calls. Initially, the induction hob stopped working with an almighty electrical flash and bang, leaving us too frightened to use the cooker at all.
Due to D&G’s inefficiency we were unable to cook our family Christmas dinner and were left with only with a George Foreman Grill, a hob ring and a microwave for three months. When we finally got our replacement, three months to the day since it was first reported, it was the wrong one.
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