Whiplash epidemic returns to be pain in motoring insurers’ necks

After my wife had a claim made to her insurer three years after having a minor accident, I look into how insurers are putting the brakes on false claimants

In March 2012, my wife Claudia was involved in a minor prang in our car about a mile from our home, a small collision when she was driving at no more than 5-10mph. We repaired our Volvo estate without a claim – we spent £350 on parts and labour – and left sorting out the small Kia involved in the crash to our insurers, Admiral.

I lost my no-claims discount but I forgot about this until I recently received a letter from lawyers acting for Admiral. This warned that “you may or may not be aware that Mrs X has/will shortly be commencing county court proceedings against you for losses incurred in the accident”.

Related: Average cost of motor insurance driven down by £50 over two years

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